Preventing Disasters: How to Handle Water Damage in Your Home

Water damage in your home can be a major inconvenience and can cause significant financial and emotional stress. When you are a member of a homeowner’s association or a condo association, dealing with the nuances of your association’s insurance coverage can add to your troubles. But don’t panic, there are several steps you can take to minimize the damage and get the situation under control.

1) LOCATE THE SOURCE

Flooding, broken or corroded pipes, appliance malfunctions, construction-related defects, and excessive humidity can all cause water damage. Even if the damage seems minimal, it’s essential to take action as soon as you notice it. A small leak may be a sign of a bigger problem. Once a leak or pipe burst starts, your belongings may be exposed to irreparable damage, and you may be at risk of environmental hazards like mold. Take photos of the damage and the source of the leak and keep them for documentation. If you can’t find the source of the leak, contact a professional to investigate.

2) NOTIFY YOUR HOMEOWNER’S OR CONDO ASSOCIATION

As soon as you find the source of the water damage, contact the party responsible for building, maintaining, or renovating your property. Homeowner’s associations and condo associations generally offer insurance covering water damage in common areas or damage caused by ruptured pipes and pre-existing plumbing issues. Keep a written record of any correspondence with your association, in case they fail to give you access to the coverage your insurance guarantees.

3) INFORM YOUR INSURANCE CARRIER

Depending on your insurance plan, you may be eligible for reimbursement for the repairs and remediation. Make sure to be as detailed as possible when contacting the insurance carrier and take note of the repairs they will and will not cover, so that you can later make sure your coverage rights are protected.

4) CALL A REMEDIATION EXPERT ASAP

The remediation process is critical to resolving water damage. Though your homeowner’s or condo association may put you in touch with an expert, make sure that the remediation company is legitimate before allowing them to assess your home. Remediation experts can be expensive, so in addition to keeping receipts of any damage repair, make sure to keep any appliances, furniture, valuables, or perishables that have been damaged by the leak. You may be able to claim reimbursement for this damage down the line.

The financial burden of remediating water damage can be immense, but with the right steps and a little bit of preparation, you can minimize the damage and get back to normal. If you find yourself in a legal dispute with your association or insurance company, consulting with a lawyer who specializes in construction law may be helpful in recovering your losses.

Call Houston Restore Pros Today!

If you are facing any water damage, don’t hesitate to call Houston Restore Pros, we’re always here to help, 24/seven! We have 30+ years of experience in the water restoration industry and have helped countless homeowners in Houston and the surrounding areas recover from floods.

We work closely with insurance companies to make sure that your claim is handled quickly and efficiently, and we will do everything we can to get your home back to normal as soon as possible. Give us a call today and let us help you through this difficult time, we’re here for you 24/seven, 365 days a year!

 

 

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Overall Rating
4.9 60 reviews
kendell clark Avatar
kendell clark
4/14/2025
After our house flooded on Christmas we called Houston Restore Pros and they took time from their holiday to come out and assist us and walk us through the next steps. From mitigation to reconstruction the process was seamless and the experience was great. The office worked side by side with our insurance and got all the tough questions answered for us and handled everything on that end. They were able to restore my home to even better than they found it. We’re very happy we choose Houston Restore Pros.
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Carol Smith Avatar
Carol Smith
4/14/2025
Houston Restore Pros worked well with our insurance. Joe and crew were compassionate and highly efficient at the moisture mitigation. Joel was great at coordinating the different phases and letting us know what to expect. Dennis and team Manuel, Daniel, and Alex went above and beyond expectations! Joe and Kirk and their crews carefully moved the furniture out and back. I would hire this group again!
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Derek Pruitt Avatar
Derek Pruitt
4/05/2025
Ben was prompt with communication and they did nice work
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JOEY Avatar
JOEY
4/05/2025
Ben and his team completed this project for us as sewer water backed up into the home. They did the demo which consisted of removing the base boards, tile/wood flooring, sheet rock, shower, etc. They put back the home in a timely and professional manner!
They installed sheet rock, tape and float, installed base boards, painted walls and trim, built a new vanity and painted, installed new plumbing fixtures, completed the tile shower with pan, tile in bath areas, and wood in bedrooms and living areas. Very reasonable pricing and completed a few small extras without hassling for additional monies.
I highly recommend Houston Restore Pro to complete any project you may have at your home or office!
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Van Ho Avatar
Van Ho
4/05/2025
Houston Restore did an amazing job on my property. Got Water damage and they arrived in 3 hours to dry out everything. Then Ben took care the restoration . He finish entire house in 2 months and my house turn out so beautiful .
I would recommend Houston restore to everyone
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Maria Lopez Avatar
Maria Lopez
4/05/2025
These guys are lifesavers. They are available 24/7. They provided excellent, professional service and did not leave until the job was done.Thanks to Joe, Jose, Josue, Joyce, and Joel.
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Danielle Beckcom Avatar
Danielle Beckcom
3/05/2025
Ben and his team at Houston Restore Pros were absolutely fantastic! From start to finish, they demonstrated professionalism, efficiency, and outstanding attention to detail. They went above and beyond to ensure everything was handled with care, and their expertise was evident in the quality of their work. Communication was seamless, and they were always available to answer any questions along the way. If you’re looking for a reliable and skilled restoration team, look no further—Houston Restore Pros is the best in the business. Highly recommend!
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stephen cunada Avatar
stephen cunada
2/05/2025
We had a little flooding inside our house back in July 2024 and when we informed our insurance company, they have suggested Houston Restore Pros as one of the cleanup company. In a matter of few hours, Joe was at the house supervising the mitigation process which they did meticulously. We were satisfied with the results that we decided to let them finish the restoration and reconstruction of the entire first floor under the able watch of Ben who was very responsive to all our questions and making sure that he corrected everything that needed to be addressed promptly. I would highly recommend Houston Restore Pros to anyone who would be in the same predicament. Thanks again Joe, Ben and the entire crew.
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B B Avatar
B B
2/05/2025
Our house flooded in May and needed to be restored from 2 feet up down to the concrete foundation. Houston Restore Pros had us back in our house in December and it looks better than it did before the flood. Ben was very helpful during the process and whenever we needed a repair fixed or changed he was easy to get ahold of and was quick to send out someone to fix it. You can tell that he really cares about his customers. I've added some photos of the demo and the finished home. It really is beautiful.
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Lee Tilley Avatar
Lee Tilley
2/05/2025
Slow water leak ruined my life! These guys put it back together from start to finish. Ben & his team were great to work with. He was always available, this man needs a promotion.
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Cat Ferguson Avatar
Cat Ferguson
2/05/2025
I would like to take a moment to commend Ben Sos, Project Manager at Houston Restore Pros, for his exceptional professionalism and courteous demeanor throughout our project. Ben consistently demonstrated a remarkable ability to effectively manage tasks and ensure that the right team members were assigned to meet our needs.

His patience and understanding were particularly noteworthy; he was always available to address my concerns, even during moments of distress, and handled each situation with grace and empathy. Ben truly goes above and beyond for his clients, and his commitment to delivering outstanding service is evident in every interaction.

I wholeheartedly recommend Ben Sos for any project, as I am confident that his dedication and expertise will lead to successful outcomes.
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Jenny Ryan Avatar
Jenny Ryan
1/05/2025
Houston Restore Pros Joe Contreras and his team expertly handled the water mitigation in my home after my attic leaked, and Ben Sosa and his team beautifully restored my floors and the ceiling and sheetrock damage. They respond promptly to communication and guide their customers through each step of the process. Their care for their customers shows in all aspects of the company. I would recommend Houston Restore Pros to anyone.
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Rasheed Bangee Avatar
Rasheed Bangee
11/05/2024
Mr. Ben Sosa stayed on the top till the job is complete. Joe, Isaac Escobar and all are excellent along with Ben.
Worry free for one. They took care of all including contacting insurance company. Pictures are before and after.
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Helen Castillo Avatar
Helen Castillo
11/05/2024
Ben did a fantastic job him and his crew. They did repairs to my house and also painted it great job Ben
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Satish Mani Avatar
Satish Mani
10/05/2024
HRP were awesome. They came, understood our challenges and resolved each and every one of them. Ben their Project Manager especially understood our concerns and went way beyond to resolve our issues. Highly recommend HRP for any House restoration issues.
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