Water Damage

Cleanup Details & Information

Do You Have
Water Damage
and Need Cleanup?
  • We assess the damage
  • We handle the insurance
  • We repair the damage
  • You enjoy your home!

Water damage from a leaking roof, a burst pipe, or an overflowing tub can cause a considerable amount of damage to a home over a very short period of time. After you experience water damage, there is a very small window of time in which you need to begin clean up to minimize the damage and to avoid further damage.

Because of this, you may need to begin the clean-up process before your insurance adjuster arrives to assess the damage. We maintain solid working relationships with major insurance companies and their adjusters to assist property owners throughout the claims process.

Do you have an emergency? Let us help!

Houston Restore Pros

$0 down on insurance jobs

Emergency response 24/7

Free inspections

We work directly with all insurance companies

IICRC certified

State of the art equipment

What To Expect From
Water Restoration Services

In order to minimize damage, removing excess water as quickly as possible is of the utmost importance. A professional water restoration company will work to save as much equipment as they can, including saving your business’s electronics after water damage. They’ll als0 restore your commercial property back to its former state to help you get back to business.

When you call for water restoration services, you can expect professional technicians to help in the following ways:

  • Use specialized equipment to quickly remove all water.
  • Thoroughly dry affected areas, including wall cavities, flooring, and other building materials.
  • Get rid of remaining moisture in the building by dehumidifying affected areas.
  • Conduct an expert mold and mildew inspection and provide treatments, if necessary.
  • Conduct thorough bacteria inspection and treatment to ensure the building is safe to return to.
  • Restore the building and any items that are salvageable.

What Happens When You Call HRP?

When you reach out to HRP for your water damage restoration needs, you can expect more than just a service – you can anticipate a swift, professional, and compassionate response. We understand that water damage emergencies can be incredibly distressing, which is why our dedicated team of experts is available 24/7 to address your call, providing you with immediate support during your time of need.

Upon contacting us, our priority is to get to your location as quickly as possible. We don’t believe in keeping you waiting when every minute counts. Our highly trained crew will be promptly dispatched to your property, armed with the knowledge and equipment needed to tackle the situation efficiently and effectively.

Throughout the entire restoration process, we prioritize open and transparent communication with you, our valued client. We believe that keeping you informed every step of the way is not just essential but a sign of respect for your property and your peace of mind. You’ll always know what’s happening, what to expect, and how the restoration is progressing.

At HRP, our mission is simple: your safety and the restoration of your property are our top priorities. We work diligently and tirelessly to efficiently bring your space back to its pre-damage condition, sparing no effort to ensure that you can regain a sense of normalcy as soon as possible. When you choose HRP, you’re not just choosing a restoration service – you’re choosing a partner who genuinely cares about your well-being and the restoration of your property.

3 STEPS

TO CLEANING UP YOUR HOUSTON WATER DAMAGE

1. WATER REMOVAL

The first step is to remove the standing water, and to remove all wet materials that may have absorbed water such as; carpet pad, damaged sheet rock, and insulation. Our professional water damage contractors will have the proper vacuum equipment and the manpower to handle the water removal and the removal of the materials retaining water, which will get you quickly on to phase 2.

2. DRY OUT

Dehumidifiers and air movers will aid in quick and efficient drying, a step which is critical for controlling the damaging effects of water and moister lingering in the air. Generating super dry air, through the use of dehumidifiers and directing that air with powerful air movers, draws the moisture out of structural materials, aiding in a fast drying process. The dehumidifiers also prevent secondary damage to areas that weren’t originally affected by the water, something that is very common after your home has been damaged by water, especially if it is not looked at right away. High moisture levels in the air can cause paint to peel, building materials to warp, and mold to grow in areas even if they remained untouched by water. This step is extremely important for limiting the damage during water damage clean up, which brings us to phase 3.

3. WATER DAMAGE RESTORATION

Before you start repairing damage, you’ll need to get your home tested by a water damage contractor to ensure that it is completely dry. Once they give the go ahead, the damage remediation company will typically start by removing baseboards and drilling holes along the bottom of the walls to facilitate the dying of the wall cavities. Water sodden Carpet and damaged sheet rock in the ceiling will have to be removed and repaired. Any items permanently damaged from water, such as insulation, will have to be replaced. Most water damage contractors who perform the water removal and drying will also offer water damage repair.

Do you have an emergency? Let us help!

Why Is Fast Response So Important?

When it comes to water damage, the pros agree that the first 24 to 48 hours are critical for the prevention permanent damage and the growth of toxic microbials such as mold and bacteria.

Water Damage Harris County

24-48 Hrs are

CRITICAL

Water Damage Harris County

Wait too long =

SURFACE BACTERIA
GROWTH

Houston Restore Pros

Wait too long =

MICROBIAL AIR
POLLUTION

When facing water damage in your home, it’s imperative to enlist the services of a reliable water damage contractor who can swiftly assess the situation and initiate the crucial first steps of water damage remediation. The sooner the water restoration process commences, the better equipped you’ll be to mitigate any further damage to your property.

In Houston, TX, having a water damage restoration company whose lines are staffed by their own personnel around the clock, rather than relying on an answering service, is paramount. This level of accessibility means that assistance is just a phone call away, day or night, and ensures that a response team can be dispatched immediately to your location to initiate the water damage cleanup process without delay.

By entrusting your water damage restoration needs to a responsive and professional team, you can rest assured that your home will be in capable hands, and the restoration process will be expedited, minimizing the impact on your property and providing you with much-needed peace of mind during a challenging time.

Essential Actions to Follow Immediately After Water Damage in Your Home

What Our Customers Are Saying

Google

Juan, Tony, and all the folks over at HRP were fantastic. They came out very soon after we called them and were responsive throughout the several weeks remediation and repair process. They remediated and repaired significant damage caused by a water leak in an interior bathroom that had spread into an adjacent pantry and through an adjacent room. We will definitely use their services again if ever needed.

Steve Bailley
We work with all Major
Insurance Companies & Bill Insurance Directly
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All Reviews 4.9google logoGoogle 4.8
Overall Rating
4.9 60 reviews
kendell clark Avatar
kendell clark
4/14/2025
After our house flooded on Christmas we called Houston Restore Pros and they took time from their holiday to come out and assist us and walk us through the next steps. From mitigation to reconstruction the process was seamless and the experience was great. The office worked side by side with our insurance and got all the tough questions answered for us and handled everything on that end. They were able to restore my home to even better than they found it. We’re very happy we choose Houston Restore Pros.
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Carol Smith Avatar
Carol Smith
4/14/2025
Houston Restore Pros worked well with our insurance. Joe and crew were compassionate and highly efficient at the moisture mitigation. Joel was great at coordinating the different phases and letting us know what to expect. Dennis and team Manuel, Daniel, and Alex went above and beyond expectations! Joe and Kirk and their crews carefully moved the furniture out and back. I would hire this group again!
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Derek Pruitt Avatar
Derek Pruitt
4/05/2025
Ben was prompt with communication and they did nice work
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JOEY Avatar
JOEY
4/05/2025
Ben and his team completed this project for us as sewer water backed up into the home. They did the demo which consisted of removing the base boards, tile/wood flooring, sheet rock, shower, etc. They put back the home in a timely and professional manner!
They installed sheet rock, tape and float, installed base boards, painted walls and trim, built a new vanity and painted, installed new plumbing fixtures, completed the tile shower with pan, tile in bath areas, and wood in bedrooms and living areas. Very reasonable pricing and completed a few small extras without hassling for additional monies.
I highly recommend Houston Restore Pro to complete any project you may have at your home or office!
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Van Ho Avatar
Van Ho
4/05/2025
Houston Restore did an amazing job on my property. Got Water damage and they arrived in 3 hours to dry out everything. Then Ben took care the restoration . He finish entire house in 2 months and my house turn out so beautiful .
I would recommend Houston restore to everyone
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Maria Lopez Avatar
Maria Lopez
4/05/2025
These guys are lifesavers. They are available 24/7. They provided excellent, professional service and did not leave until the job was done.Thanks to Joe, Jose, Josue, Joyce, and Joel.
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Danielle Beckcom Avatar
Danielle Beckcom
3/05/2025
Ben and his team at Houston Restore Pros were absolutely fantastic! From start to finish, they demonstrated professionalism, efficiency, and outstanding attention to detail. They went above and beyond to ensure everything was handled with care, and their expertise was evident in the quality of their work. Communication was seamless, and they were always available to answer any questions along the way. If you’re looking for a reliable and skilled restoration team, look no further—Houston Restore Pros is the best in the business. Highly recommend!
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stephen cunada Avatar
stephen cunada
2/05/2025
We had a little flooding inside our house back in July 2024 and when we informed our insurance company, they have suggested Houston Restore Pros as one of the cleanup company. In a matter of few hours, Joe was at the house supervising the mitigation process which they did meticulously. We were satisfied with the results that we decided to let them finish the restoration and reconstruction of the entire first floor under the able watch of Ben who was very responsive to all our questions and making sure that he corrected everything that needed to be addressed promptly. I would highly recommend Houston Restore Pros to anyone who would be in the same predicament. Thanks again Joe, Ben and the entire crew.
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B B Avatar
B B
2/05/2025
Our house flooded in May and needed to be restored from 2 feet up down to the concrete foundation. Houston Restore Pros had us back in our house in December and it looks better than it did before the flood. Ben was very helpful during the process and whenever we needed a repair fixed or changed he was easy to get ahold of and was quick to send out someone to fix it. You can tell that he really cares about his customers. I've added some photos of the demo and the finished home. It really is beautiful.
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Lee Tilley Avatar
Lee Tilley
2/05/2025
Slow water leak ruined my life! These guys put it back together from start to finish. Ben & his team were great to work with. He was always available, this man needs a promotion.
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Cat Ferguson Avatar
Cat Ferguson
2/05/2025
I would like to take a moment to commend Ben Sos, Project Manager at Houston Restore Pros, for his exceptional professionalism and courteous demeanor throughout our project. Ben consistently demonstrated a remarkable ability to effectively manage tasks and ensure that the right team members were assigned to meet our needs.

His patience and understanding were particularly noteworthy; he was always available to address my concerns, even during moments of distress, and handled each situation with grace and empathy. Ben truly goes above and beyond for his clients, and his commitment to delivering outstanding service is evident in every interaction.

I wholeheartedly recommend Ben Sos for any project, as I am confident that his dedication and expertise will lead to successful outcomes.
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Jenny Ryan Avatar
Jenny Ryan
1/05/2025
Houston Restore Pros Joe Contreras and his team expertly handled the water mitigation in my home after my attic leaked, and Ben Sosa and his team beautifully restored my floors and the ceiling and sheetrock damage. They respond promptly to communication and guide their customers through each step of the process. Their care for their customers shows in all aspects of the company. I would recommend Houston Restore Pros to anyone.
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Rasheed Bangee Avatar
Rasheed Bangee
11/05/2024
Mr. Ben Sosa stayed on the top till the job is complete. Joe, Isaac Escobar and all are excellent along with Ben.
Worry free for one. They took care of all including contacting insurance company. Pictures are before and after.
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Helen Castillo Avatar
Helen Castillo
11/05/2024
Ben did a fantastic job him and his crew. They did repairs to my house and also painted it great job Ben
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Satish Mani Avatar
Satish Mani
10/05/2024
HRP were awesome. They came, understood our challenges and resolved each and every one of them. Ben their Project Manager especially understood our concerns and went way beyond to resolve our issues. Highly recommend HRP for any House restoration issues.
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